North Peak Supply operates with transparency, verified business credentials, and brand-aligned representation. We aim to work directly with brands and approved suppliers, purchase authentic inventory, follow marketplace guidelines, and represent products responsibly. Our goal is to provide brands with a more accountable alternative to unknown third-party sellers.

We build partnerships through authenticity, representing our business honestly and never relying on misleading seller accounts, false personas, inaccurate sales-channel claims, or deceptive tactics to access brand inventory.

Many brands already have products appearing online through sellers they do not know or directly authorize. This can make it difficult to control product presentation, pricing consistency and customer experience, which will eventually affect the overall brand reputation. North Peak Supply provides a more transparent alternative by purchasing through approved channels, respecting brand policies, maintaining authentic inventory, and communicating openly about marketplace activity.

By authorizing a trusted e-commerce partner, brands can create a cleaner and more accountable path for their products to reach Canadian customers — one built on verified supply, responsible representation, and long-term protection of brand value.

We do not operate with a race-to-the-bottom pricing approach. We respect brand pricing guidelines, including MAP policies where applicable, and aim to support long-term brand value rather than short-term price erosion. Our focus is responsible marketplace growth that protects both sales performance and brand reputation.

Yes. North Peak Supply operates through verified business credentials and clear communication. We do not rely on hidden seller accounts, false personas, or misleading claims about our sales channels. Our partnerships are built on honesty, accountability, and responsible representation.

Yes. With the use of various analytic and data driven tools and applications, we can help monitor marketplace listings for accuracy, pricing activity, seller changes, suspicious offers, fulfillment methods, and potential marketplace risks. Our goal is to give brand partners better visibility into how their products are being represented online.

Yes, when authorized by the brand. If a brand is enrolled in Brand Registry, North Peak Supply can help support related protection efforts such as listing monitoring, seller activity tracking, issue documentation, and reporting potential concerns through the appropriate channels. The brand remains the rights owner, while we assist as an authorized marketplace partner.

When properly authorized, we can assist with documenting and reporting potential IP infringements, suspicious seller activity, listing abuse, or other marketplace concerns. We only support these efforts through appropriate channels and in alignment with the brand’s direction.

Yes. We can help monitor seller activity and identify suspicious offers, pricing concerns, unusual inventory movement, or sellers that may not align with the brand’s standards. While we cannot guarantee removal of other sellers, we can help document concerns and support the brand with appropriate next steps.

We prioritize purchasing through brands, approved suppliers, or authorized distribution channels. When applicable, we work under Letters of Authorization and maintain clear purchasing records to support authenticity, transparency, and responsible marketplace representation.

We focus on accurate listings, authentic inventory, proper product handling, reliable fulfillment, and adherence to brand guidelines. A strong customer experience helps protect reviews, reduce complaints, and maintain trust in the brand.

A Letter of Authorization (LOA) is a document from a brand confirming that a business is permitted to purchase, distribute, or sell its products through approved channels. It helps outline brand expectations, sales permissions, pricing policies, and compliance requirements to ensure products are represented properly.

Not necessarily. We are open to non-exclusive, exclusive, or channel-specific arrangements depending on the brand’s goals and distribution strategy. Most partnerships can be structured based on what works best for both sides.

Our current focus is e-commerce and marketplace channels. As partnerships grow, we may explore broader distribution opportunities where appropriate, but we believe in representing our business accurately and only promoting the sales channels we actively support.

We welcome opportunities across a broad range of products and categories, as long as they can be imported, represented, and sold in Canada in full compliance with Canadian regulations. With many categories still underserved in the Canadian market, expansion into Canada can offer meaningful long-term growth potential for the right brands.

Our focus includes consumer goods, beauty, grocery, household, pet, industrial, and everyday retail products.

Yes. In addition to working with brands, we also work with established wholesalers and distributors looking for a reliable purchasing partner to help move authentic inventory consistently and in alignment with their policies.

Our team coordinates with experienced customs brokers to manage Canadian importation, CBSA compliance, and related clearance requirements. Unless prearranged otherwise, North Peak Supply assumes responsibility for applicable Canadian taxes, customs brokerage fees, and duties, making the process simple for our partners: ship the order, and we’ll handle the rest.

We work with three prep centre warehouse locations across Canada located in Vancouver, BC, London, ON and Toronto, ON. These facilities support proper receiving, inventory management, storage, preparation, and shipment of products to retailers, e-commerce channels, and customers.

Importing products into Canada requires proper customs documentation to help ensure shipments are accurately declared, cleared, and delivered without unnecessary delays. The most important document is usually a commercial invoice or Canada Customs Invoice (Cl1 Form), which outlines key details such as the product description, quantity, value, country of origin, seller information, buyer/importer information, and shipping terms.

Depending on how the goods are shipped, the carrier or freight company may also provide a waybill, bill of lading, or other shipping document that identifies the shipment in transit. Additional documents, such as packing lists, certificates of origin, product labels, permits, or licences, may be required depending on the product category and Canadian import regulations.

At North Peak Supply, we work with brands, suppliers, and logistics partners to support a clearer import process by helping ensure product information, shipment details, and required documentation are properly organized before goods enter Canada. This helps create a smoother path for international brands looking to expand into the Canadian E-commerce market.

Yes. We purchase inventory directly from our brand, wholesale, or distributor partners. This allows us to take responsibility for inventory management, logistics, and distribution.

Our primary focus is responsible e-commerce representation, accurate product presentation, and marketplace visibility. Any advertising or promotional activity would be discussed with the brand first to ensure it aligns with brand guidelines, pricing policies, and long-term positioning.

No. We can work with brands, suppliers, and distributors based outside of Canada, provided the products meet Canadian import and selling requirements.

Yes. We help brands explore Canadian e-commerce opportunities by supporting importation, logistics, brand/product listing, inventory flow, marketplace distribution, and compliance-focused expansion.

Yes. Products must be suitable for sale in Canada and comply with applicable import, labelling, safety, and regulatory requirements. We can help coordinate the Canadian market entry process where appropriate such as bilingual labeling.

You can contact us through our website with your product catalogue, wholesale information, or brand partnership details. From there, we can review product fit, compliance considerations, purchasing terms, and potential distribution opportunities.